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DeskTime Reviews

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Overall Rating

5.0
11 Reviews
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About DeskTime

DeskTime is a productivity and time management tool that offers automatic time tracking, web-based time tracking, and booking features. It is designed to increase productivity and provide accountability, transparency, and fairness in the workplace. DeskTime offers per-user pricing and is fully localized in Spanish, making it accessible to Spanish-speaking communities worldwide.

The tool also offers improved functionality for Mac and Linux users, a mobile app for time tracking on the go, and priority support for premium and enterprise customers. DeskTime has tracked over 81 million hours, and its reach has expanded globally through its reseller program. DeskTime is committed to providing the best customer experience and continuously updating and improving the tool to meet the needs of its users.

DeskTime Pros & Cons

Here are some of the pros and cons of using DeskTime:

Pros:

  • Detailed reporting and export features.
  • Flexible settings for task and activity control.
  • Transparent pricing.
  • Project and task time tracking.
  • Free version available.
  • Direct integrations and API.

Cons:

  • Idle time detection can be inaccurate.
  • Limited functionality for team behavior analytics.
  • Few integrations compared to some competitors.
  • No keystroke tracking.
  • No video screen recording.

For more detailed information, it's recommended to visit the official website or contact their customer service directly.

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DeskTime Customer Reviews (11)

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Summer Hinder
Summer Hinder
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Feb 9, 2023
Pierre Lajeunesse
Pierre Lajeunesse
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Feb 9, 2023
Harley Connolly
Harley Connolly
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Feb 7, 2023
Marie Massa
Marie Massa
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Feb 7, 2023
Adam Batukayev
Adam Batukayev
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Feb 6, 2023
Johanna Schweizer
Johanna Schweizer
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Feb 6, 2023
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Samantha Johnson
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Feb 6, 2023
Kieran Roberts
Kieran Roberts
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Feb 5, 2023
Katharine Morris
Katharine Morris
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Feb 4, 2023
Rafn Thordarson
Rafn Thordarson
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Feb 3, 2023

DeskTime Customer’s Q&A

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DeskTime Features and Benefits

DeskTime is an employee monitoring software that offers a range of features to help manage projects and tasks, track productivity, and identify top performers. Here are some of the key features and benefits:

  • Automatic Time Tracking: Tracks all computer activities automatically. This includes work hours, clock in and out times, and breaks.
  • Manual Time Tracking: Time spent away from the computer can be accounted for.
  • Project and Task Time Tracking: Precisely tracks how much time goes into each project and task.
  • Performance Evaluation: Measures productivity by looking at not just how long team members were working but also what exactly they were doing.
  • URL & App Tracking: Provides a log of the websites and apps used throughout the day.
  • Productivity Calculation: Identifies top performers and slackers.
  • Reports: Provides in-depth information about the team's tracked time.
  • Scheduling: Allows supervisors to build employee schedules and manage their absences.
  • Screenshots: Captures users’ screenshots every five seconds or more for additional certainty that everyone's staying on task.
  • User Dashboard: Provides in-depth information about each team member's work day.
  • Integrations & API: Integrates with project management and calendar apps.
  • Customizable Settings: Each feature can be turned on/off depending on your needs.

However, it's worth noting that DeskTime does not offer keystroke or video screen recording features and its integration options are limited compared to some competitors. For more detailed information, it's recommended to visit the official website or contact their customer service directly.

DeskTime Pricing

DeskTime offers several pricing plans:

  • Lite: This is a free version for one user only. It provides the basics of time tracking and is mostly used by students or time tracking beginners.
  • Pro: This plan costs $7 per user per month. It offers a variety of tools to increase work time transparency and increase productivity.
  • Premium: This plan is $10 per user per month. It includes everything in Pro, plus additional features like screenshots, absence calendar, shift scheduling, and integrations & API.
  • Enterprise: This plan is $20 per user per month. It includes everything in Premium, plus VIP support, personalized onboarding, unlimited projects, unlimited tasks, unlimited data history, and request custom API.

All three plans (Pro, Premium, and Enterprise) offer a free trial. For more detailed information, it's recommended to visit the official website or contact their customer service directly.

Payment Method

DeskTime offers two payment methods:

  • Credit Card: Accepts Visa, MasterCard, American Express, and Discover Card through an online payment processing system.
  • PayPal: Users will be asked to link their PayPal account with the DeskTime account.

For Indian rupees, only Credit Cards are available for automatic or manual payments. Other forms of payment methods, such as invoices and bank transfers, are not available. Once a payment method is set up, it will be billed at the start of each month if monthly billing is chosen, or once per year if annual billing is chosen.

For more detailed information, it's recommended to visit the official website or contact their customer service directly.

DeskTime FAQs

FAQ

DeskTime Alternatives

Here are the top 10 alternatives to DeskTime:

  1. Toggl Track: An easy-to-use task management and employee productivity tracking tool with mobile app and browser extensions.
  2. Clockify: A simple time tracker and timesheet app that lets you and your team track work hours across projects.
  3. Timely: Automatic time tracking software for freelancers, consultants, and teams.
  4. TimeCamp: Time tracking software for boosting productivity.
  5. Time Doctor: Time tracking and productivity software.
  6. Hubstaff: Time tracking software with screenshots, activity levels, and in-depth reports.
  7. RescueTime: An automatic time tracking tool for better work-life balance.
  8. Timeular: The easiest way to track your time - flip to start/stop.
  9. Everhour: Time tracking software equipped with budgeting, forward resource planning, expenses tracking, visual dashboards and flexible reports.
  10. Harvest: Simple online time tracking software.

Each of these alternatives offers unique features and functionalities that may suit different needs. It's recommended to explore each one to find the best fit. Remember, the best tool depends on the specific requirements and workflows. Happy exploring!

FAQ

How To Open A DeskTime Account?

To open an account on DeskTime, follow these steps:

  1. Visit the DeskTime website.
  2. Click on the Sign Up button.
  3. Fill in the required details to create an account.
  4. After registering, download the DeskTime desktop tracking app during the onboarding process.
  5. If you're an employer, you can add employees to your account. They will receive an email invitation to download the DeskTime desktop app.
  6. After downloading the app, launch it. The process varies slightly depending on the operating system:
    • Mac users: Search for the app in the application folder.
    • Windows users: Double-click on the icon in the Downloads folder.
    • Linux users: Search for the DeskTime app in the desktop toolbar.

Remember, if you encounter any issues with your DeskTime account or download, contact the support team. Enjoy tracking your time with DeskTime!

FAQ

Is DeskTime compatible with Mac and Windows computers?

Yes, DeskTime is compatible with both Mac and Windows computers.
FAQ

Does DeskTime support mobile devices?

At the moment, DeskTime only supports computer usage monitoring, and does not support tracking on mobile devices.
FAQ

Is DeskTime easy to install and set up?

Yes, DeskTime is designed to be easy to install and set up, with a straightforward and user-friendly interface.
FAQ

How does DeskTime ensure data security and privacy?

DeskTime implements various security measures, including encryption of sensitive data, secure server storage, and strict access controls, to ensure the privacy and security of user data.
FAQ

Is DeskTime affordable for small businesses?

DeskTime offers flexible pricing options, including a free version and various paid plans, making it accessible for businesses of all sizes.
FAQ

Does DeskTime offer customer support?

Yes, DeskTime offers customer support via email and phone, as well as through their website's help center.
FAQ

How can I get started with DeskTime?

Getting started with DeskTime is simple. All you need to do is create an account, install the software on your computer, and start using it to track your time and monitor your productivity.

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